Description
The Customer Success Manager will support commercetools customers using its composable commerce products, advise on technology and commerce-stack development, drive account health and post-sales acquisition, lead strategic business reviews, gather product requirements, and help customers grow their business. The role also contributes to Customer Success practice growth, events, cross-functional collaboration, and team mentoring. It is based in Durham, North Carolina, with a hybrid arrangement requiring three days per week in the Durham office, and offers a base salary of $120,000–$150,000 USD.
