Description
The Customer Success Manager will support commercetools customers using its composable commerce products, advise on technology and commerce-stack development, drive account health and post-sales acquisition, lead strategic business reviews, gather product requirements, and help customers grow their business. The role also contributes to the Customer Success practice, events, cross-functional collaboration, and team development. It is based in Boston with a hybrid arrangement requiring three days per week in the office, and offers a base salary of $120,000–$150,000 USD.
