Description
The Senior Customer Success Manager in EMEA will partner with large and complex enterprise customers on account health, post-sales adoption, strategic business reviews, platform consumption, and long-term growth. The role requires deep technical knowledge of modern API-first and headless commerce technologies, strong communication and advisory skills, and the ability to collaborate across Sales, Product, and Support. It is hybrid, with three days per week in the London office, and includes health benefits, learning opportunities, family leave, and equity participation.
