Description
Docebo is hiring a Senior Customer Success Manager to own the lifecycle of customer portfolios, reduce churn, drive product adoption, advise customers on enterprise systems and learning technologies, define success KPIs, identify upsell opportunities, and build customer advocacy. The role requires 5–9 years of SaaS experience, knowledge of enterprise systems and LMS administration, and strong data-driven communication skills. It is a hybrid position requiring three days per week in Docebo offices, with remote candidates accepted as an exception.
