Description
Dust is hiring a Senior Customer Success Manager to lead the full lifecycle of key and strategic customer accounts, drive AI adoption and enterprise transformation, manage executive relationships, deliver business reviews, and coordinate technical and product support. The role also contributes to scalable customer success playbooks, health frameworks, and product feedback. It requires at least five years of customer success experience, strong executive and change-management capabilities, English and French communication skills, and is based in an office-first culture in Paris, London, San Francisco, or New York.
