Description
Mento is hiring a senior People and L&D Customer Success Manager to own a $5M to $6M book of 35 to 45 mid-market and enterprise partner accounts. The role is responsible for implementation, utilization, renewals, expansion, retention, executive relationship management, partner advocacy, and process improvement. It requires 7+ years of customer success or account management experience at a B2B SaaS or technology company, strong knowledge of HR, People Operations, and Learning and Development buyers, commercial and relational skills, and operational fluency in CRM and spreadsheets. The position is fully remote and offers medical, dental, vision, and a 401k plan.
