Senior Customer Success Manager at UiPath

Setup: Remote, Hybrid
Location: Paris, Ile-de-France
Type: Full-time
Level: Senior
Posted: Jan 30, 2026

Description

UiPath is looking for a Senior Customer Success Manager to oversee post-sales customer journeys and AI-powered transformation programs. This role involves developing and executing adoption strategies, managing account operations, advising on value realization, fostering client relationships, and collaborating with internal teams to ensure successful automation solution implementations.

Required Skills

customer success
professional services
adoption strategies
organization change management
leadership

Additional Information

Required Previous Experiences: Extensive experience (at least 8+years) in customer success roles
Experience with professional services & attach motions for support/services
Experience in a high-growth technology company, preferably in the SaaS or RPA space
Preferred Qualifications: Strong leadership and team-building skills, with the ability to inspire and motivate cross-functional teams
Excellent communication and interpersonal skills
Data-driven mindset, with the ability to use data to make informed decisions and drive results
Strategic thinking and the ability to develop and execute customer success strategies
Fluency in English & French

About UiPath

UiPath

Robotic Process AutomationNew York, NY, US1001-5000

Transform enterprise operations with the UiPath Platform™ for business orchestration and automation, enabling AI agents, robots, and people to deliver secure, compliant outcomes at scale.