Description
Unite Us is hiring a Senior Customer Success Manager to serve as a strategic advisor for complex customer accounts, owning outcomes, retention, growth, renewal strategy, adoption, and account health. The role develops joint success plans, leads business reviews and escalations, coordinates cross-functional partners, and uses product expertise and data to drive customer value. It is a remote, U.S.-based position with up to 30% travel and a target salary of $95,000-$110,000, with medical, dental, vision, wellness, retirement, and other benefits.
