Description
Similarweb is hiring a Senior Customer Success Manager for its Client Services Team to manage and expand long-term customer relationships, advise clients on digital marketing and platform value, drive adoption and engagement, mitigate churn, and develop subject-matter expertise across the product portfolio. The role requires client-facing experience, strong relationship-building and analytical skills, and 5–6 years of CSM experience. It is based in the Burlington, Massachusetts area with a hybrid work arrangement, a base salary of $101,000 to $115,000, and potential sales incentive compensation up to $165,000.
