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Senior Customer Support Engineer at TrellisWare Technologies

Department: EngineeringEducation: education_required

Compensation

$115,000 – $200,000/yr

Location
San Diego, California
Type
Full-time
Level
senior
Posted

Description

TrellisWare is hiring a Senior Customer Support Engineer for its Tactical Engineering Customer Support Team in San Diego, California. The role supports customers through pre-order engagement, network design, demonstrations, trials, contract execution, and troubleshooting of TrellisWare radios, waveforms, and accessories. Responsibilities include technical customer meetings, system design and testing, performance optimization, documentation, and cross-functional collaboration with business development, engineering, and product management. The position requires a bachelor's degree in electrical engineering or a related field, at least four years of multidisciplinary technical experience, two years supporting radio communication products, and prior military communications experience. It also requires U.S. citizenship, the ability to obtain a Secret Security Clearance, and up to 25% domestic and international travel. The posted annual salary range is $115,000 to $200,000 USD.

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