Description
Caylent is hiring a Senior CXE Engineer to build and operate enterprise contact center solutions on Amazon Connect. The role combines AI agent and conversational AI development, platform engineering, full-stack serverless application development, infrastructure as code, CI/CD, observability, security, and production incident response. It requires 7+ years of software engineering experience, including 2+ years with Amazon Connect or a comparable CCaaS platform, and offers 100% remote work with benefits including phantom equity, professional development, and a learning stipend. Visa sponsorship is not available.
