Description
Caylent is hiring a Senior CXE Engineer to build and operate enterprise contact center solutions on Amazon Connect. The role combines AI agent and conversational AI development, platform engineering, full-stack serverless application development, infrastructure as code, CI/CD, observability, security, and production incident response. It requires 7+ years of software engineering experience, including 2+ years with Amazon Connect or a comparable CCaaS platform, along with strong AWS, TypeScript, Node.js, Python, React, and serverless skills. The position is fully remote, offers competitive phantom equity and professional development benefits, and does not provide visa sponsorship.
