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Senior Data Intelligence Analyst - Customer Experience at BILL

Department: Customer Experience Operations

Compensation

$126,900 – $151,800/yr

Setup
Remote, Hybrid
Type
Full-time
Level
lead/mgmt
Posted

Description

BILL is hiring a CXO Analytics Lead to turn operational data and agentic AI capabilities into actionable customer-experience intelligence. The role leads CX data intelligence solutions, analyzes customer journeys and operational metrics, builds dashboards and self-service tools, partners with CX operations and engineering teams, defines health and retention metrics, and applies advanced analytics and AI/LLM techniques. The position is remote-first, requires U.S. work authorization without visa sponsorship, and offers a salary of $107,900–$151,800 USD depending on geographic zone, plus medical, dental, vision, retirement, and other benefits.

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