Description
MYOB is hiring a Senior Design Researcher to lead customer research across its SME and Practice product segments. The role designs and delivers qualitative and quantitative studies from early discovery through solution validation, translates behavioural insights into product and design decisions, collaborates with product, design, engineering and analytics teams, and contributes to UX and product design when needed. The position also involves exploring AI-assisted research tools and requires strong research, facilitation, storytelling, and mixed-methods expertise.
