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Senior DevOps Support Engineer at Copado

Department: Support COS

Setup
On-site
Location
Bengaluru, Karnataka
Type
Full-time
Level
mid
Posted

Description

Copado is hiring a Support Engineer to handle Signature, Success+, and Partner support queues, lead swarming sessions, diagnose complex platform issues, review technical cases, manage known issues, advocate for customer needs, and conduct technical enablement. The role requires 3–5 years of Salesforce experience, 3–5 years of hands-on Copado experience, 1–3 years in customer support or DevOps, SaaS and Git experience, knowledge of branching and version control, strong troubleshooting skills, mentoring experience, and Copado Admin and Developer certifications.

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