Description
The Senior Director, IT Applications – Front Office is responsible for leading the strategy, delivery, and optimization of customer-facing applications that drive revenue growth, customer engagement, and digital experiences. This role oversees platforms that support sales, marketing, eCommerce, CRM, customer service, digital channels, and the data and analytics platform, ensuring solutions are scalable, integrated, and aligned with business goals. The role ensures front-office technology enables a seamless customer journey and supports Monro’s long-term growth strategy.
