Senior Director, Program Operations at WorldStrides

WorldStrides is hiring a senior Program Operations leader to redesign and right-size its nationwide educational-program operations organization, oversee end-to-end program delivery, manage a $30M cost-of-sales budget, and drive operational excellence, quality, safety, customer satisfaction, and continuous improvement. The role leads program operations teams and cross-functional partners, manages seasonal and dispersed workforces, handles crisis and emergency response, and requires extensive travel and full availability during the June 1–July 31 peak season. The position requires a bachelor's degree and at least ten years of progressive leadership experience in educational program operations or a related field; sponsorship is not provided.