Description
People First Bank is hiring a permanent, full-time Card Dispute Investigator to lead complex card dispute investigations, support members affected by scams and fraud, apply fraud and scheme knowledge to determine outcomes, exercise delegated authority, and advise colleagues. The role requires strong card dispute investigation expertise, regulatory and scheme knowledge, empathetic communication, and sound decision-making. Applications are accepted from employees within Australia, with primary office locations in Adelaide and Brisbane, and the application deadline was COB Monday, 5th October 2026.
