Description
Aqueduct Technologies is hiring a Senior End User Support Engineer for its Managed Services team. The role provides advanced escalation and support for desktops, laptops, mobile devices, applications, and collaboration platforms; troubleshoots Microsoft 365 identity, access, and security issues; manages modern endpoint deployments with Microsoft Intune; mentors junior engineers; leads change control and process improvements; and contributes to automation using PowerShell and Intune scripting. The position requires an associate or bachelor’s degree in a relevant field and 3–5+ years of end-user or desktop support experience, including at least 1–2 years in a senior or escalation role.
