Description
Global Blue is seeking a Senior Engineer to implement and continuously improve client-facing technology solutions in its TFS environment. The role owns kiosk platforms, Windows endpoints and kiosk devices managed through Microsoft Entra ID and Intune, endpoint security, application deployments, incident and problem management, and process automation using PowerShell and APIs. It serves as a technical authority and escalation point between L2 operations and engineering, mentors L1 engineers, and supports global IT operations, standardized service delivery, and continuous improvement. The posting requires 2–5 years of experience in IT support, systems, or endpoint management, including L1/L2 support and troubleshooting complex issues.
