Description
The Senior Field Service Technician services and repairs complex office equipment at customer locations, including diagnostics, installation, removal, retrofits, troubleshooting, and component replacement. The role manages territory, inventory, customer relationships, service calls, and revenue-generating opportunities, while also providing second-level technical support, training, and technical seminars. It requires high-level technical skills, at least three years of related experience including two years as a Technology Service Consultant I, one industry certification, a valid driver's license, and the ability to travel extensively between customer sites.
