Department: EngineeringSeniority in posting: senior
Miratech is hiring a Senior Genesys Cloud Engineer to design, develop, configure, maintain, and optimize Genesys Cloud CX contact-center solutions. The role covers interaction flows, routing, APIs, outbound dialing, conversational automation, analytics, reporting, and Level 2/3 technical support. It requires 6+ years of Genesys Cloud experience, B2+ English and C1+ Spanish proficiency, and offers remote work, health insurance, language courses, and a relocation program.
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