Summary from listing
Trayd is hiring a Senior Implementation Specialist in New York City to lead complex enterprise customer implementations from kickoff through launch, payroll, and post-launch stabilization. The role owns end-to-end implementations, manages data migrations and cross-functional coordination with product and engineering, serves as a trusted advisor to customers, and helps scale implementation playbooks. Candidates should have 4–7 years of experience in implementation, consulting, customer success, or operations, strong project leadership and communication skills, and strong Excel skills; prior payroll, ERP, or compliance software experience is preferred. The role is in-person five days per week and offers a base salary of $120,000–$130,000 plus $24,000–$48,000 in performance-based variable compensation, along with medical, dental, vision, equity, retirement, and flexible PTO benefits.
