Description
Senior Infrastructure Support Engineer role at Thoughtworks focused on maintaining cloud infrastructure reliability and operational excellence. The position involves monitoring shipped products and services, responding to production incidents, coordinating incident communication and root cause analysis, preparing runbooks, and automating operations using infrastructure as code, CI/CD, observability, container, and cloud technologies. The role requires strong collaboration, communication, and the ability to work in a 24x7 rotation-based environment supporting clients and cross-functional teams.
