Description
Citizens is hiring a Senior Intelligence Analyst in Jacksonville to lead advanced data gathering, reconciliation, forensic analysis, visualization, and predictive modeling for detecting insurance fraud involving claims and policies. The role supports complex investigations, including organized fraud schemes and network-link analysis, by using SQL, Python or R, Excel, Power BI or Tableau, data mining, statistical techniques, AI, machine learning, automation, and predictive analytics. The analyst collaborates with SIU, Claims, Underwriting, and Analytics teams, presents actionable findings, supports fraud-awareness training, evaluates technology solutions, and may coach or direct less-experienced staff. A high school diploma or GED plus a bachelor’s degree or equivalent relevant experience and at least six years of quantitative data-analysis, data-analytics, data-warehousing, or data-mining experience are required.
