Senior IT Infrastructure Engineer at Vix Technology

Setup: Hybrid
Location: Melbourne, Victoria
Type: Full-time
Level: Senior
Posted: Feb 23, 2026

Description

Vix Technology is seeking a motivated and experienced Senior IT Infrastructure Engineer to join their Corporate IT team in Melbourne, Australia. This hybrid role involves direct support for the Melbourne office, administrative assistance for global platforms, and contributions to regional and global IT projects. Responsibilities include providing follow-the-sun support, deploying and maintaining user devices, troubleshooting various IT issues, maintaining documentation, and supporting cybersecurity initiatives.

Required Skills

Troubleshooting Skills
Communication and Relationship Building
Attention to Detail
Documentation and Standardization

Additional Information

Required Previous Experiences: at least 5 years in a hands-on IT support role with responsibility for onsite services and user devices.
Preferred Qualifications: ITIL Foundations Certification
Experience supporting Google Workspace or Microsoft 365 environments
Familiarity with Atlassian tools such as Jira and Confluence
Certifications in relevant technologies such as CompTIA, Microsoft, or Cisco
Experience supporting corporate network environments or cloud identity solutions

About Vix Technology

Vix Technology

intelligent transportation systems, automated fare collection, and transit analyticsMelbourne, VIC, AU

Vix is the global leader in intelligent transportation systems, automated fare collection, and transit analytics. Our modular approach embraces the complexities of modern public transit to create best-in-class solutions for transit agencies and operators.