Summary from listing
McGrathNicol is hiring a Senior IT Support Analyst to join its national Technology team in Brisbane, Perth, or Canberra. The role provides Level 2 and Level 3 support across hardware, software, systems, and applications; escalates complex technical issues; supports Microsoft 365, Azure, endpoint management, and collaboration platforms; manages user onboarding and offboarding; contributes to technology projects and continuous improvement; and maintains documentation and stakeholder relationships. Candidates should have significant IT support experience, knowledge of Microsoft 365, Windows, Active Directory, Azure, and endpoint management tools, and strong problem-solving and communication skills.
