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Senior IT Support Specialist at moneyherogroup

Department: Information Technology

Setup
Remote
Location
Kuala Lumpur
Type
Full-time
Level
senior
Posted

Description

MoneyHero Limited is hiring a Senior IT Support Specialist to provide end-to-end technical support, IT asset management, service delivery, incident handling, vendor coordination, and security and compliance support for end users across the organization. The role involves troubleshooting laptops, desktops, mobile devices, operating systems, applications, and connectivity issues; managing IT assets and onboarding/offboarding; maintaining ITSM records and SLAs; and supporting security alerts and audits. The position offers a five-day work week and remote work arrangement, with preferred experience of 3–5 years in IT support, service desk, or IT operations and a bachelor's degree in a relevant field.

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