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SENIOR MACHINE SUPPORT SPECIALIST at John Deere

Department: Customer Experience (CA)

Setup
On-site
Location
Brisbane, Queensland
Type
Full-time
Level
senior
Posted

Description

John Deere is hiring a Senior Machine Support Specialist for its ANZ Customer Support Operations team in Crestmead, Queensland, Australia. The role diagnoses complex mechanical, electrical, and hydraulic issues; supports dealers and factories; documents technical solutions; coordinates with engineering and manufacturing teams; leads the Unit DTAC; collects field failure data; coaches dealers; and delivers technical training. Candidates should have strong diagnostic and problem-solving skills, experience with CAN-bus, Ethernet systems, and diagnostic tools, and a degree in mechanical engineering, agricultural technology, or a related field or equivalent hands-on experience. Domestic and some international travel are required, and applications close at the end of business on 4 October 2026.

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