Summary from listing
The role supports day-to-day Tier 0 GPS mainframe operations by triaging client-system incidents, executing recovery and support procedures, maintaining operational documentation, and escalating technical risks. It requires a bachelor's degree in computer sciences or equivalent, mainframe support fundamentals, TSO/ISPF knowledge, production support and ticket-management experience, strong documentation and handover skills, and advanced English communication; financial services technology exposure is preferred.
