Senior Manager, Customer Experience at Nutanix

Nutanix is hiring a Customer Success Manager to lead and manage Customer Experience Managers, drive customer adoption and retention, build stakeholder relationships, assign accounts, engage directly with customers, implement a subscription-based customer success capability, influence product roadmaps, and establish performance metrics. The role requires 7 to 10 years of customer success or customer experience experience, including 3 to 5 years in management, along with leadership, technical, and subscription-business capabilities. It is a hybrid role with occasional travel and an expected onsite minimum of three days per week in applicable locations.