Description
Decisions is hiring a Senior Manager, Customer Success to lead Customer Success Managers and Associates, manage customer relationships and account growth, mentor team members, resolve escalations, and partner with product, engineering, sales, and account management. The role requires 3–5 years of experience in customer success, account management, sales, service/support, or a related area, along with strategic, analytical, communication, and executive-influence skills. The position offers competitive compensation, performance-based incentives, health and wellness benefits, and flexible remote or hybrid work.
