Description
Veeam is hiring a Senior Manager, Customer Success Engineering to lead and develop a team of Customer Success Engineers focused on measurable customer outcomes across the Veeam Data Platform. The role covers onboarding, adoption, technical success planning, resilience assessments, executive engagement, renewal readiness, customer health monitoring, escalation, cross-functional partnership, and scalable customer success practices. Candidates need at least eight years of customer-facing technical experience in enterprise IT, data protection, backup and recovery, cloud, infrastructure, or related fields, plus three years of people leadership experience. The position is remote and requires applicants to be permanently located in Germany.
