Senior Manager, Machine Learning at Twilio

Twilio is hiring a Senior Manager, Machine Learning to lead the development of foundational, production-grade conversational AI platform capabilities. The role combines hands-on technical leadership with strategic direction, product roadmap development, engineering infrastructure, ML and LLM operations, team hiring and development, and cross-functional stakeholder collaboration. It is remote and based in India, with occasional travel for in-person meetings, and requires a bachelor's degree in a relevant field, 10+ years of applied ML or AI experience, and 3+ years leading machine learning engineers or data scientists.