Description
The Director, CCC Coaching & Development will build and scale Mariner’s Motivational Interviewing-based Client Centered Communication curriculum, facilitate live training, deliver 1:1 coaching, use AI-enabled transcript coding to evaluate coaching quality, and track advisor development across certification paths. The role also supervises a CCC Instructor, develops scoring rubrics, analyzes performance data, coordinates virtual and in-person training logistics, and partners with business-unit leaders to embed client-centered communication practices organization-wide.
