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Senior Manager, Merchant Risk Operations, APAC at Airwallex

Department: Operations

Language
Setup
On-site
Location
Singapore
Type
Full-time
Level
lead/mgmt
Posted

Description

Airwallex is hiring a leader to head its APAC Merchant Risk Operations team for payments. The role owns operational performance, monitoring, investigation, escalation, policy implementation, risk tooling, automation, AI/LLM workflows, and key fraud and chargeback metrics, while partnering with legal, risk, compliance, product, and engineering teams. Candidates need at least 8 years of payments, fintech, or acquiring experience, including 3+ years of people management, plus expertise in merchant risk areas such as credit and fraud or brand risk.

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