Description
Fullstory is hiring a Senior Manager of Customer Solutions Engineering for Strategic Accounts to lead a team of Customer Solutions Engineers responsible for the company’s largest and most complex customer relationships. The role manages technical health, adoption, renewals, expansions, escalations, and executive relationships; develops people and repeatable playbooks; partners with Sales on account strategy; and drives AI-powered capacity and adoption. It is a hybrid position requiring in-office attendance one day per week at the Atlanta office, with candidates expected to reside within a commutable distance.
