Senior Manager, Operations Strategy, Information Security at Airwallex

Department: Engineering

Compensation

$250,000 – $300,000/yr

Setup: Hybrid
Location: San Francisco, California
Type: Full-time
Level: lead/mgmt
Posted: Sep 28, 2026

Description

Airwallex is hiring a full-time Senior Manager, Operations Strategy, Information Security, based in San Francisco. The role partners with the CISO and INFOSEC leadership team to build planning, reporting, risk, and operating-process frameworks; manage cross-functional security and IT programs; improve security maturity through dashboards, automation, and incident reviews; and coach a team of Technical Program Managers. The position requires a bachelor's degree or equivalent experience, at least 8 years of relevant strategy, operations, program management, or security experience, and experience leading complex cross-functional programs and developing operational professionals.

Required Skills

Planning
Risk assessment
Executive reporting
Incident management
Change management
Automation
Operational excellence

Additional Information

Minimum Education: Bachelor's degree or equivalent experience
Required Previous Experiences: 8+ years of experience in strategy and operations, business operations, technical program management, security programs, or a related field
Experience owning complex, cross-functional programs end to end
Experience designing operating rhythms and performance-management mechanisms
Experience leading, coaching, or developing program managers or other operational professionals
Preferred Qualifications: Top-tier university background
Experience serving as chief of staff to a CISO, CTO, senior security leader, or comparable technology executive, or leading strategy and operations within an INFOSEC organization
Experience with information security, technology risk, governance, compliance, incident management, operational resilience, or security maturity programs
Familiarity with security operating models and workflows spanning security engineering, corporate IT, GRC, risk management, identity and access management, endpoint security, vulnerability management, or incident response
Experience translating regulatory, audit, privacy, or risk requirements into practical policies, processes, controls, and operating mechanisms in a financial services or payments environment
Experience building automation-first operating processes, knowledge-management systems, or AI-assisted workflows
Comfort operating in a high-growth environment with high standards, rapid iteration cycles, evolving priorities, and significant ambiguity
Alignment with Airwallex INFOSEC competencies, including grit, critical thinking, curiosity, impact orientation, and ownership
Translation Company Name: Airwallex