Summary from listing
Bell is hiring a Senior Manager, Training Program Management to lead the evolution of national learning programs for support agents, BTS technicians, and field operations technicians. The role owns training strategy, portfolio governance, workforce readiness, learning innovation, performance measurement, operational efficiency, change management, and team leadership. Candidates need a bachelor’s degree, experience leading complex training programs and teams, strong program and project management skills, advanced Microsoft Office proficiency, and knowledge of AI technologies. The position requires a Canadian work location and, for hybrid arrangements, reporting to a Bell office at least three days per week.
