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Senior Merchant Ops Analyst at Xendit

Department: Customer Operations

Level
senior
Posted

Description

Xendit is hiring a Senior Merchant Operations Analyst to review and process merchant KYC profiles, assess merchant eligibility, support payment-channel activations, coordinate with compliance, risk, product, sales, and partnership teams, resolve onboarding issues, and improve operational processes and automation. The role requires a bachelor’s degree in a relevant field, 3–5 years of experience in customer-facing merchant onboarding, KYC, risk investigation, or a similar area, familiarity with Hong Kong regulatory requirements, and professional fluency in English and Mandarin.

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