Description
ECI is hiring a Senior Network Operation Center Engineer focused on network monitoring to provide 24x7 monitoring, troubleshooting, incident management, and escalation support for global customers’ LAN, WAN, firewall, SD-WAN, and connectivity environments. The role handles Level 1 and 2 network tickets, analyzes routing, switching, WAN, firewall, wireless, and connectivity issues, coordinates with vendors and ISPs, documents incidents, supports major incidents, and provides training and feedback. It is an onsite position requiring a bachelor’s degree in information technology or computer science, five years of relevant network support and monitoring experience, and at least two years as a NOC Engineer.
