Description
AFCA is hiring a Senior Ombudsman, Scams to lead and develop a team of dispute resolution specialists and decision makers, provide technical advice and professional coaching, manage workflows and team resources, and support industry engagement and continuous improvement. The role is Board appointed and requires legal qualifications, senior consumer-resolution experience, knowledge of relevant product law or regulations, and experience managing senior professionals. It offers hybrid working with two days per week in the office and includes additional leave options.
