Description
The Senior On-Site Service Specialist operates and maintains high-volume duplicating, copying, sorting, mailing, and bindery equipment at customer sites; performs basic troubleshooting, equipment setup, scanning, imaging, shipping and receiving, mail distribution, job tracking, customer coordination, and occasional reception or receptionist duties. The role requires a high school diploma or GED, 1–2 years of related work experience, basic computer and MS Office skills, and the ability to work independently, troubleshoot, communicate with customers, and perform physical work including lifting up to 50 pounds and moving equipment weighing up to 400 pounds. The position may require travel between buildings, periodic overtime, and off-hour emergency response.
