Description
Tide is hiring a Senior Operations Analyst to support the smooth operation and continuous improvement of business processes, monitor performance metrics and SLAs, analyse operational issues, own cross-functional projects, and provide level-3 member support. The role requires at least one year of Operations or Project Management experience or two years of customer service experience, along with analytical, communication, and business-tool skills. It offers a remote-first setup from Bulgaria, a salary of €25,200–€31,500, performance-based incentives, and additional benefits.
