Senior Operations Analyst Payroll at Metropolitan Transportation Authority

The Senior Operations Analyst - Payroll will administer payroll activities and transactions at MTA Headquarters in New York City, reporting to the Payroll Manager. The role includes mentoring team members, resolving complex payroll issues, maintaining data and transaction inputs, processing requests in PeopleSoft and service request tools, handling customer inquiries, completing cyclical and period-end activities, and supporting continuous improvement. Candidates need a high school diploma or GED, at least four years of payroll processing experience or an equivalent combination of education and related experience, payroll or finance processing experience, PeopleSoft or related database software knowledge, and strong communication, organizational, confidentiality, and customer-service skills. The position pays $49,562 to $82,603 annually and may require evenings, weekends, and travel to other MTA locations.