Description
Arηs Group, part of Accenture, is hiring a Senior Operations Support Engineer for a European agency operating large-scale digital services. The role manages incidents for mission-critical applications, leads root-cause analysis and corrective actions, defines monitoring baselines, supports deployments and operational readiness, coordinates troubleshooting across infrastructure, middleware, and application teams, contributes to automation and operational excellence, and produces operational reports and improvement recommendations. The position requires at least seven years of enterprise operations and application support experience, expertise in incident, problem, and change management, and experience with containerized and cloud-native environments, along with knowledge of Linux, Kubernetes, CI/CD, monitoring, logging, ITSM, event streaming, integration platforms, and scripting.
