Description
The Operations Support Specialist provides operational and administrative support for a credit union’s core systems, processes, and member services. The role handles IRA inquiries, account reviews and quality control, deposit operations, ITM balancing and replenishment, account-opening software administration, help-desk requests, report maintenance, cash ordering, and regulatory reporting. It requires at least five years of financial-services experience, including teller, new-account-opening, and lending experience, plus one to two years of operational experience at a credit union or other financial institution; a high school education or GED is required, while a bachelor’s degree is preferred.
