Description
The Hospital Receptionist greets and directs patients, handles phone inquiries, registers and follows up on patients, verifies payor eligibility, processes co-pays and insurance-related payments, maintains hospital records, and supports cash and credit-card collections. The role also generates and processes patient invoices, investigates billing discrepancies, monitors department scheduling, supports staff attendance and leave, and maintains patient and staff confidentiality in compliance with hospital and NMC regulations.
