Summary from listing
Ericsson is hiring a senior PIDS Support Engineer to provide advanced technical support for packet core products, including product introduction, deployment, troubleshooting, and customer support across multiple regions. The role involves resolving complex network issues, supporting mobile and core network components, participating in emergency fault isolation and restoration, collaborating with product development teams, and mentoring junior engineers. Candidates need at least five years of technical support or related engineering experience, strong knowledge of packet core protocols and NFV/cloud-native technologies, and excellent English communication and teamwork skills.
