Senior Platform Engineer at mercari-india

Setup: Hybrid
Location: Bengaluru, Karnataka
Type: Full-time
Level: Senior
Posted: Jun 8, 2026

Description

Mercari is seeking a Senior Platform Engineer specializing in observability systems. This role involves driving the technical direction of the observability platform, identifying areas for improvement, and developing solutions to enhance incident detection and mitigation. The ideal candidate will be passionate about providing engineers with necessary visibility, capable of transforming complex systems into understandable ones, and committed to fostering a strong engineering culture.

Required Skills

Observability Systems
Monitoring Platforms
Kubernetes
Container Orchestration
Go
Python
Cloud Platforms
Infrastructure as Code
Metrics
Logging
Distributed Tracing
Alerting Systems
SLIs
SLOs
Error Budgets
Developer Productivity
Documentation
Communication Skills

Additional Information

Required Previous Experiences: 6+ years of experience building, operating, and maintaining scalable production systems.
Strong expertise in observability and monitoring platforms (Datadog, Prometheus, Grafana, or similar) in production environments.
Hands-on experience with Kubernetes and container orchestration in production.
Proficiency in Go or Python for building infrastructure tooling and services.
Experience with cloud platforms (GCP and/or AWS) and Infrastructure as Code (Terraform).
Deep understanding of metrics, logging, and distributed tracing, including instrumentation patterns and data pipeline design.
Experience designing and tuning alerting systems to reduce noise and improve incident detection.
Strong understanding of SLIs, SLOs, and error budgets as reliability frameworks.
Proven ability to develop internal tools and platforms that improve developer productivity.
Strong documentation and communication skills; able to write design docs and drive technical discussions.
Preferred Qualifications: Experience leveraging AI technologies for observability use cases (anomaly detection, alert correlation, root cause analysis).
Track record of measurably improving MTTD and MTTM in a microservices environment.
Experience with observability for large-scale distributed systems (500+ microservices).
Hands-on experience with OpenTelemetry for instrumentation and data collection.
Cost optimization of observability data at scale (sampling strategies, data tiering, pipeline efficiency).
Demonstrated ability to lead technical direction, mentor engineers, and build engineering culture.
Passionate about improving developer experience through better platform tooling and self-service capabilities.
Contributions to or active participation in open-source observability communities.
Experience with incident management processes and tooling.